On Demand Support

Go Ask Erin On Demand is a paid feature within goaskerin.com.

All of our Live Events get digitized into a high quality interactive learning tool that you can watch and relearn concepts whenever you’d like!
(As long as you’re logged into your Go Ask Erin Account).

• After payment in our secure checkout, you will have instant access*.
• No additional software is required except your Web browser.
• In your Go Ask Erin account, you will see a list of all purchases.
• All On Demand Purchases have NO expiration.
• These are not downloads, but are made available to you 24/7/365 with no expiration.

Go Ask Erin On Demand utilizes streaming technologies from Vimeo.
Please view Network and Browser Requirements to make sure your Web Browser and Internet Connection are supported.

Inside of your “Account” Tab on goaskerin.com, there is a menu item called “Purchases”.

Make sure you’re logged in with your Go Ask Erin Account.
For first time users, a username and password will be auto generated and emailed to you after your first purchase.